Hey everyone 👋 I'm Colin, based in North Vancouver, beautiful BC. By day I'm Sr. Business Systems Manager, GTM Systems at Achievers. Before that I spent four years running Support Operations there. Most of my work is somewhere in the overlap of systems, process and AI adoption, and usually involves untangling something before automating it. On the side, I've started Manic Edge, a small consultancy that helps teams test big decisions before they ship, get support orgs ready for AI, and work out which manual work to hand to AI first. I'm here to swap notes on GTM systems, RevOps tooling and AI that actually earns its keep. Happy to help where I can, so feel free to say hi or DM me. 🙂 linkedin.com/in/colinmoroney
Hey all 👋 Colin here. I've recently launched a small consultancy called Manic Edge. I'm looking for a few volunteers to pilot our three offerings before we open them up properly. What we do: 🧪 Market simulations - We model your customers as a population of AI agents and run a launch, pricing change or other decision through it, several times over. Then you can see which reactions keep coming back before anything ships. 🎧 Support strategy - We assess your support org against a five-stage maturity model across six lenses, and tell you where AI actually fits. Usually that's later than people expect. ⚙️ AI readiness - We find the manual work in your business that AI can take over, and write the rollout plan in order: knowledge base first, then the first automations, then where an orchestrator fits. The ask: I'm looking for [2-3] startups per offering who are happy to be guinea pigs. You get the engagement at no cost. In return I'd ask for honest feedback and permission to write it up as an anonymized case study. Good fit if: you've got a real decision coming up in the next couple of months, or support or ops work that feels more manual than it should. If you're curious, reply here or DM me with which one interests you. There's also a free 90-second check for each one at manicedge.com if you want to kick the tires first. Cheers, Colin
