Hi everyone! I'm Alyssa Jones, a Senior Director of Customer Marketing in SaaS based in Texas.
I've spent 16+ years in marketing, with a focus on customer marketing, community, advocacy, customer events, retention, and lifecycle engagement. Currently, I lead customer programs, online community, customer events, and advocacy initiatives for a healthcare technology company.
Lately, I've been exploring how to scale customer engagement programs more efficiently while also learning more about the fractional and consulting space. Looking forward to connecting with others in customer marketing, community, customer success, and growth.
Excited to learn from this group and happy to share experiences around customer communities, user groups, executive programs, advocacy, and customer-led growth.
