If AI, prerecorded calls, or automated outreach are part of your world right now, this is likely a conversation worth sitting in on.
The company I work for, Contact Center Compliance, is hosting a discussion on January 20 that digs into how regulators and courts are currently viewing AI-assisted and prerecorded calling and where teams may be assuming protections that don’t fully hold.
The session features Tammy Glover Fowler and William Raney, and I think it will be especially insightful for anyone responsible for making or advising on these decisions.
Register for free here:
https://dnc.zoom.us/webinar/register/6117676399470/WN_Q0Fn7sMmTkWi0A-GKDgvvQ
