Ricky H.

Hi Nandini A. ! That's an interesting space. On the collections side, are you seeing most of the friction come from getting responses at all from customers, or from what happens after the first follow-up (approvals, timing, back-and-forth)? Curious how much of it is tooling vs. human judgment and how it all plays into sales cycle length.

This is awesome, Ugo! Thanks for sharing. To answer your question - we most see declines due to insufficient funds, in which case we manually retry for a successful charge.