I personally don't believe AI will take completely over outbound sales. Lead generation, qualification, messaging crafting — yes, it's already there and unfortunately besides productivity boost it has a huge downside — it empowers laziness in sales — we see everyday tons of low quality outreach messages with fake personalization. With AI model evolution smart „human in the loop“ approach definitely will help to achieve the same results with less human recourses. Where AI is struggling — in handling meaningful conversation after initial stage, treating not interested replies as opportunities to dig deeper and etc.
