Hello Everyone,
I'am Wasim Ullah,
LinkedIn Profile: www.linkedin.com/in/wasim-ullah-516b03113
As a results-driven Client Success Manager and Support Expert with over 8 years of experience across customer success, technical support, and operations, I specialize in creating seamless experiences for clients while optimizing internal processes. With a strong academic foundation in Business Communications and a proven record in sectors like telecom, logistics, medical billing, and SaaS, I bring a well-rounded approach to problem-solving, team leadership, and client engagement.
Currently, I serve as a Senior Product Experience Analyst at US Mobile, where I support top-tier mobile network services (MVNOs of Verizon, T-Mobile, and AT&T). My role involves user research, data analysis, and cross-functional collaboration to drive product improvements and customer satisfaction.
I'm passionate about using communication, critical thinking, and data to not only solve problems but also proactively enhance performance. My goal is always to create long-term value for both the client and the company.
Let’s connect if you’re interested in customer experience, product growth, or operations strategy.
