I’m not certain of the absolute best email activity capture system for integrating Salesforce and Gmail beyond Einstein Activity Capture, but it’s clear that EAC has notable limitations around data retention, reporting, and ownership. Consider alternative, more flexible integration solutions that store activity data directly within your Salesforce instance for better control and analytics. If you’re unsure which platform to choose, it’s a common challenge.
DM me if you’d like to brainstorm together.
