Job Opening: AI Adoption and Post-Sales Technical Leader at Progress Software in Burlington, MA
Email:[email protected] Company: Progress Software Type of Company: SaaS Company HQ: Burlington,MA USA Website: www.progress.com Job location: Burlington, MA can consider people who are near by of Burlington location The Job Business & Customer Leadership
Partner with customer executives, business owners, and technology leaders to define AI adoption objectives, success metrics, and measurable ROI.
Lead strategic conversations that connect platform capabilities to real business outcomes—efficiency, cost reduction, risk mitigation, quality improvement, or revenue growth.
Serve as a trusted advisor on AI governance, data readiness, change management, and operationalization.
Identify expansion opportunities and new use cases by deeply understanding customer business models, workflows, and technology ecosystems.
Provide structured feedback to Sales and Product teams on customer trends, competitive insights, and emerging market needs.
Technical & Consultative Delivery
Own the post-sales technical relationship, guiding customers through onboarding, integration, and deployment of the Progress RAG (Retrieval-Augmented Generation) platform.
Design and architect scalable implementations aligned with customer security requirements, data architecture, and long-term growth plans.
Professional Services Leadership (Future Scope) Base Salary Range: $105,400 - $130,200 Commission: This position is also eligible to participate in our commission plan Currency: USD worktype: Hybrid