Navigating PLG Challenges: Turning Shadow IT into Success Stories

Anyone else living this PLG nightmare? You finally get real usage in a big logo… then Security spots it as “shadow IT”, shuts it down, and swaps you out for the “approved” vendor. I’m tinkering with a small layer to flip that: help those power users become real internal champions before the crackdown, so shadow IT turns into a proper expansion path instead of churn. If that risk sounds familiar, would love to compare notes.