Bridging the Gap Between AI Tools Adoption and Practical Use in Sales Teams

Heard this in a call last week — a VP of Sales proudly said their team is "fully AI-enabled." When I asked three of their reps what that meant day-to-day, I got three completely different answers. One said Gong summaries. Another said ChatGPT for cold emails. The third said "I think we have some tool but I have not really used it." The gap between "leadership bought AI tools" and "the team actually knows how to use them for their specific workflow" seems to be where most orgs are stuck right now. Has anyone here found a good way to bridge that — especially for reps who are more skeptical or just busy?