Small B2B service teams: who owns a lead in the first hour?

Small B2B service teams: when a lead comes in, who owns it in the first hour? In most pipelines I look at, the leak isn’t lead volume. It’s leads with no named owner, follow-up that depends on someone remembering, and a CRM nobody trusts enough to forecast from. I’m doing 2 more free pipeline checks this week. You tell me how leads reach you and where you track them, and within 48 hours I send a one-page write-up of the three places leads are most likely slipping, with a fix for each. No call needed. Details: https://nikhilrai7081.com/pipeline-check?utm_source=revgenius&utm_medium=community&utm_campaign=pipeline_check Or reply in the thread.