Researching Sales to Delivery Handover Friction in B2B SaaS Onboarding and Pre-Kickoff Alignment Strategies

👋 I’m Mohamed Galal — currently researching Sales → Delivery handover friction in B2B SaaS onboarding. 📍 Based in UAE (Dubai) Connect with me here – https://www.linkedin.com/in/mohamed-galal-292337b7/ ⚙️ I’m mapping patterns around kickoff misalignment, unclear success criteria, and scope assumptions — curious how different teams handle pre-kickoff alignment. ☕ For fun: I enjoy building structured workflows and breaking down messy processes into systems. Looking forward to learning from everyone here.