👋 Hi all! I'm Jacklyn, a GTM & Customer Success strategist with 13 years in B2B SaaS, primarily in HR tech.
I help growth-stage SaaS companies scale onboarding, adoption, and CS operations—accelerating time-to-value and driving measurable retention and expansion.
🌍 I’ve led initiatives across EMEA, LATAM, APAC, and the US, and thrive in fast-moving environments where messy post-sale challenges need structure.
📍Based between Spain and the US
🔗 linkedin.com/in/jacklyn-giannitrapani-9b88291b
Excited to be part of the community. DMs are open!