Welcome, Rokas. On onboarding reps to tools, what worked best for us at Reputation Boost was building the scripts into the CRM itself, so new reps got the right talk track in the moment instead of learning the tool and the pitch separately. That got new reps closing about 60% faster. On first customers, I'd start with a narrow group you can talk to directly, since those early conversations give you the language that later goes into your scripts.