Manuel H.

A friend of mine is the VP, Sales over a Cybersheath and they are growing quickly. He’s looking for a few AEs to join him. If you are interested or know someone, feel free to DM me and I can make the intro directly if it’s a good fit.

Hi Christopher, welcome to the wonderful world of tech sales 🙂. Short answer to your question: Usually, sales hands off customers to Customer Success / Technical Services for implementation and ongoing cadence Longer answer: It can depend on a number of factors on how long sales might stay involved, such as: Maturity of the company / product, complexity of the sales cycle, typical implementation / onboarding duration, land & expand versus full deals up front motion, etc. All that said though, it is very rare for sales to own the technical side of a customer beyond a 3-12 month window after a sale closes.

Alright, am I the only one that see the AI responses here?

Depends on the stage of the company and maturity of the team TBH. I built a whole fractional CCO practice around this and other questions, would be happy to set up time to talk through what the gaps are and where I might be able to help. topserv.info

This is a common problem, but the reasons and causes are highly nuanced depending on the company.

Those are just a few examples of what needs to be mapped out for each specific situation, there usually are at least 10-15 points of consideration.

For roles less than 2-3 months, you are generally not obligated to “claim” them on your resume. If you had it on your LI, obviously it’s out there, but if you didn’t update that, it’s ok to just not mention it. One other approach you can take is the “consulting/advisor” approach, most of those are well known to be short term engagements. Little harder to do credibly for an AE role, but you could frame it as “I accepted this as a short-term exploratory role for a new market / product / vertical / etc. that the company was exploring and it quickly became clear that it would be a non-viable motion, so we decided to part on mutual terms”.