My sales process? We don't really have a demo unless someone really wants to see us go through it with them - the product demos itself which is the whole idea. It allows prospects to get answers to any questions at anytime from "what do you do" to product specific questions "I'm a small manufacturing company using quickbooks, how can you help me" or "do you white label". Allows them to qualify the product before they decide if they want to talk to sales (and of course, sales get great intel on what the prospect is really interested)