Use case is pretty solid for prospecting, researching or generating intelligence. I think people have been bombarded with so many cold calls that hearing another AI voice becomes off-putting.
Couple of areas I have used AI extensively has been prospecting and researching accounts, training (roleplays). Overall any use case which are not customer facing (stakes are relatively lower then)
Jenna D. The micro learning vs in person finding is quite interesting.
One thing we keep seeing is that reps tend to overestimate confidence until they actually practice in a realistic reoleplay scenario. Does your focus group data back that up or do you see something different?
Jenna D. That's a really valid distinction. Wouldnt reps rate their own behavior change higher than managers do. How you handle that gap in your focus groups? Do you cross-reference with manager observations or review calls or let the reps' perspective drive it?
Pat H. Deal Velocity stage to stage is a good one. But do teams really track this actively esp during ramp?
Jenna D. Interesting take! Hadnt thought about it through Kirkpatrick's lens. Though curious as to how you track those behavioral changes?
QQ for all the enablement leaders here; how do you actually measure if your onboarding is working (apart from the obvious time-to-first deal)? Trying to understand if there's a standard you guys use? any other metrics to track?
