Naren

Simon L. Yeah, great point about staleness. How exactly manager does today ? Currently I plan to assign to the person owner from the CRM data. Would you be willing to be part of pilot or introduce me to the group who would be willing to pay. Here's the demo - https://www.loom.com/share/765d5bceaa504485ba6b70fea7e30ec5 .

Siddharth S. Got it - really helpful perspective. Sounds like the gap is specific to enterprise/high-volume scenarios (20+ contracts/month, complex legal), not typical mid-market sales. Thanks for the time 🙏

Siddharth S. fair point — 100% agree that commissions are lifeblood for reps...The gap I'm seeing (and hearing from others) isn't lack of motivation — it's lack of visibility into silent blockers - that reps don't control or even know about fast enough (e.g., legal holdup, procurement delay, internal approvals, or just prospect ghosting after multiple views). Rep assumes - they're not interested and moves on — deal dies quietly. The signal is there (DocuSign events), but it never surfaces to the rep or owner in time. Curious from your experience: have you seen deals slip purely because the rep didn't have real-time visibility into those upstream frictions, even though they cared a ton? How do reps handle or track 10-20 contracts per months ? How does sales knows the signals or intent - do they keep checking every alerts being fired?

Siddharth S. I think we’re talking about slightly different stages, so let me clarify. I’m less focused on pre-contract prioritization (where CRM sentiment, deal warmth, and rep context absolutely help) and more on the post-contract gap — once a contract is sent, viewed, and sits unsigned. That’s where I keep seeing deals slip: reps assume momentum, signals exist (views, time since send), but there’s no explicit owner + time window for follow-up. Have you seen teams handle that stage cleanly with existing CRM tooling, or is it mostly manual/process-driven today?

Siddharth S. That’s a fair pushback. I agree CRMs can send reminders and alerts. Where I see teams still struggle is decision-making under load — reps get many reminders, but little help choosing which deal deserves attention now vs can safely wait. In other words, it’s not “no reminders,” it’s no enforced prioritization tied to ownership, time window, and consequence. Curious from your experience: do teams solve that mainly through manager process, custom CRM logic, or rep intuition today?

No, staleness is not part of scoring but I wonder would 20-min lag is going to be a problem(any ex.)? . I am building this product not for company. Also, I was thinking to build this product for Manager rather than individual with defined ownership for each such signal. what do you think ? Happy to share a small MVP demo.

Simon L. yeah that's great question. Current approach (MVP) :

Refresh rate mismatches are tricky. Right now: - Web-hooks = instant - API enrichment = on-demand (when signal fires) - CRM data = polling every 15-30 min (eventually) So there's potential for stale context if I'm pulling CRM data that's 20 min old while web-hook is real-time. Honestly, I haven't fully solved coherence at scale yet. Currently testing with limited integrations where I control refresh. You said "compound or fragment" - have you seen this problem firsthand? What breaks first in your experience? And what would "good enough" coherence look like vs perfect? Would love 15-20 min to dig into this with you if you're open to it. You clearly think and know this stuff deeply.