Revenue Operations Lead Job Opportunity at Borderless SaaS Company in London

🚨🚨🚨 New Job Post 🚨🚨🚨 Posted By: Georgina Schild LinkedIn URL: https://www.linkedin.com/in/georgina-schild-152492184/?isSelfProfile=true Email: [email protected] /// The Hiring Company Company: Bordelress Type of Company: SaaS Company HQ: London Website: https://www.getborderless.co.uk/ /// The Job Title: Revenue Operations Lead Description of the Role: 🎯 Role Overview We are looking for a Revenue Operations Lead to build and scale the systems, data and processes that power our go-to-market teams. You will report directly to our CEO and own RevOps end to end as our only dedicated RevOps hire. There is no inherited playbook and no committee to work through: you decide how the revenue engine gets built, then you build it, with the room to grow the function around you as we scale. Our north star for your first three months: HubSpot is the trusted source of truth for the business, clean, measurable and connected, and RevOps has moved from fixing the foundations to producing the insight that shapes planning and forecasting for the quarter ahead. This is a high-ownership role responsible for the systems, data, processes and insights that support our Sales, Marketing and Customer Success teams. You will own our CRM (Hubspot), GTM tech stack and revenue data, ensuring the business has clear visibility across the full customer journey - from lead generation through to customer expansion. The right person will combine fantastic verbal and written communication with strong systems thinking and commercial understanding, helping our teams operate faster, make better decisions and continuously improve performance. This role sits at the centre of our revenue engine, enabling SDRs, marketing, partnerships, AEs and Customer Success teams to work more effectively while providing leadership with clear insight into pipeline health, performance and growth opportunities. 🎯 Role Responsibilities Revenue Data & Reporting Build and manage pipeline reporting, revenue forecasting and executive reporting. Define and track key revenue metrics across the full funnel, creating dashboards for Sales, Marketing and leadership to monitor pipeline health and performance. Provide insights to leadership on pipeline trends, revenue performance and growth opportunities. CRM & GTM Systems Own CRM (Hubspot) structure, hygiene and governance. Own and optimise the GTM tech stack, including CRM, sales tooling, marketing automation and attribution platforms. Define consistent revenue metrics, data definitions and reporting standards across GTM teams. Improve systems through automation, experimentation and new tooling. GTM Processes Design and optimise GTM processes and document playbooks used by Sales, Marketing and Customer Success. Partner with Marketing on lead scoring, segmentation and nurture flows. Attribution & Performance Implement attribution models across inbound, outbound, events, partnerships and paid channels. Measure campaign performance and analyse funnel conversion to improve pipeline generation and revenue efficiency. Outbound systems and GTM engineering Own the outbound data layer, including target lists, enrichment waterfalls and signal sourcing. Identify prospect buying signals, turning them into sequenced, scored and routed plays for the SDR team to work. Own sending infrastructure, including domains, deliverability, sequencers and reply handling. Measure performance with the SDR team, and retire what does not convert. Cross-functional Enablement Ensure GTM teams operate from a shared, trusted view of revenue data and systems. 🎯 Your first 90 days We would rather tell you what good looks like than leave you to guess. First 30 days: learn the engine Get under the bonnet of HubSpot and the wider GTM stack, and work out where every number comes from and where the numbers disagree with each other Sit with the SDRs, AEs, Marketing, Partnerships and Customer Success teams, and understand how each of them actua