How to Permanently Remove Trova from My Account When It Keeps Returning

I’m looking for how to remove Trova from my account. Have tried everything, but it keeps coming back. Any ideas?

· Sorted by Oldest

I’m looking for how to remove Trova from my account. Have tried everything, but it keeps coming back. Any ideas?

· Sorted by Oldest

Mike C.
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Michael F. - what's the best way to achieve this?
Michael F.
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Hey Mike C. - as an admin you can deactivate their account. Go to admin settings, console, manage users, deactivate.
Michael F.
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Barb - Would love to hear what you mean by "keeps coming back"
Barb B.
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I've gone through the process to deactivate the account and then removed the thread, and it doesn't stop. I continue to receive notifications. I'm going to try deactivating the entire account and we'll go from there. Thank you!

Mike C.
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Michael F. - what's the best way to achieve this?
Michael F.
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Hey Mike C. - as an admin you can deactivate their account. Go to admin settings, console, manage users, deactivate.
Michael F.
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Barb - Would love to hear what you mean by "keeps coming back"
Barb B.
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I've gone through the process to deactivate the account and then removed the thread, and it doesn't stop. I continue to receive notifications. I'm going to try deactivating the entire account and we'll go from there. Thank you!