Managing Messaging Across Tools: Strategies for Success
I've been talking to a few teams lately about how they manage messaging across multiple tools โ like HubSpot, Intercom, onboarding platforms, outbound tools, etc. Curious how you all handle it: โ How do you keep track of whatโs being sent to customers across tools and teams? โ Is coordination ever a challenge? (e.g., overlapping emails, gaps in onboarding, mixed messages) โ And how big of a pain is this in your day-to-day? Trying to understand how common this is across RevOps, marketing, and CS โ would love to hear how you're approaching it.