Managing Messaging Across Tools: Strategies for Success
I've been talking to a few teams lately about how they manage messaging across multiple tools β like HubSpot, Intercom, onboarding platforms, outbound tools, etc. Curious how you all handle it: β How do you keep track of whatβs being sent to customers across tools and teams? β Is coordination ever a challenge? (e.g., overlapping emails, gaps in onboarding, mixed messages) β And how big of a pain is this in your day-to-day? Trying to understand how common this is across RevOps, marketing, and CS β would love to hear how you're approaching it.
