The Real Revenue Leakage in CRM Is the Manual 20% Workarounds—What’s Your Most Embarrassing Hack?

Hey everyone! unpopular opinion: your crm isn't actually broken. it just gets you 80% of the way there, and we’ve all been taught to 'duct-tape' the remaining 20% with manual spreadsheets and slack pings. the real revenue leakage happens in that 20%, the signal routing and attribution that native tools just weren't built for. curious, for the ops folks here: what’s the one 'manual workaround' in your stack that you’re most embarrassed by?