Halfway through H1, how many revenue teams can confidently say they already know which accounts are most likely to churn before Q3 starts? 👀
One pattern I keep noticing: the “healthiest” accounts in dashboards are sometimes already quietly disengaging underneath. Stakeholders disappear, urgency fades, usage shifts subtly — but the health score still says green.
By the time the forecast reflects the risk, the customer has usually been slipping for months.
Wondering.. what signals your team actually trusts when an account looks healthy on paper but feels off operationally? 🤔