How to Handle Unengaged Clients with Assertiveness and Empathy
Hey Dhaval D., Usually when a client isn't engaging, asking questions, responds dry-ish to basic questions and a lot of early telltale signs that you can't always tell. The way to do this in my opinion is being assertive AND empathetic from the beginning, meaning genuinely trying to find out if it even CAN be a match from just the first conversations. If a deal is in trouble after you've done all that it is just a matter of clear communication between you and the client - if you're both crystal clear with the needs you can fulfill and their expectation and BOTH of your and your client's abilities to get there - all that can trouble the deal is something outside of your control - that is a different conversation for damage control whether on your side or on the client's side. Hopefully this helps, feel free to DM me for any clarification!
