What is the SLA for standard and custom quotes in a mid-size SaaS company?

Hola guys! Just curious to know as per the market standards, for a mid size saas company, what's the SLA for a standard & custom quote ?

· Sorted by Oldest

Hola guys! Just curious to know as per the market standards, for a mid size saas company, what's the SLA for a standard & custom quote ?

· Sorted by Oldest

Shweta P.
·
·
Hi Garima, For standard it is 4-8 hours and for custom quotes it is anywhere between 24-72 hours.
👍1

Shweta P.
·
·
Hi Garima, For standard it is 4-8 hours and for custom quotes it is anywhere between 24-72 hours.
👍1