Curious to know—if you're in sales, what's your average daily volume of email follow-ups?
Personally, I handle about 15–18 each day, which takes around 2 hours.
I think this is one of those things to wear. You definitely wanna test things out and try things one way and then try things another way and see what works best for your products and Customer base.
Urgency is a big thing so if the Emergency is only on your side and not on their side because the pain point isn’t big enough, then your follow ups will be more of a hindrance than help.
I think for me I tend to ask how often would that specific customer mind when I check in again and then make sure each touch point has value.