Introduction: Chisom Menorah Onu, Customer Success Professional Focused on Retention and SaaS Growth

👋 I’m Chisom Menorah Onu! Customer Success professional obsessed with retention, recovery, and making sure clients actually see value before renewal conversations happen. 📍 Based in Abuja, Nigeria, working remotely with global SaaS teams 🔗 Connect with me on LinkedIn - linkedin.com/in/chisom-m-onu 🚀 What I do: I work with SMB to mid-market accounts on onboarding, health monitoring, and churn prevention. Currently building toward senior CSM roles in the SaaS space. 🎯 Why RevGenius: Here to learn from GTM leaders, share what I know about CS, and find the right rooms to be in. 💼 Open to: Remote CSM roles with SaaS companies globally ✈️ For fun: Navigating toddler chaos, aviation nerdy things, and LinkedIn content that hopefully makes CS practitioners feel seen.