everyone - Hubspot question. B2B saas with annual subscriptions (some monthly).
Trying to figure out best practice on customer renewals. We've historically cloned the NB deal into a Repeat Biz pipeline to track renewals. The company that just acquired us only creates deals for NewBusiness however then they track renewal revenue via a custom object (partly because they have metered billing in arrears).
Wondering what others do in hubspot for tracking customer renewals?
