Hey John T., Your exploration resonates hard with what we’re seeing at Triple Session—especially the frustration with tools that overpromise and underdeliver. Like you, we’ve evaluated countless “AI” solutions that are just repackaged automation, and it’s refreshing to hear about Ergo’s focus on context-aware CRM syncs and preemptive nudges.
Where we diverge (and why we built Triple Session):
AI Coach: While sync/pipeline tracking is table stakes, we specialize in using call data to score playbook adherence—so managers can coach at scale without drowning in recordings.
CRM-agnostic: Instead of bolting onto your stack, we analyze call + playbook data to identify rep-specific coaching gaps (e.g., "Rep A skips discovery questions 70% of the time") and auto-update deals based on call outcomes.
Proactive, not just reactive: Our AI doesn’t just nudge about fallen-through cracks—it flags deals at risk based on missed steps and suggests real-time interventions.
How’s your team handling coaching scalability today? If you’re testing Ergo, we’d love to explore synergies—our sweet spot is bridging the gap between AI-tracked data and actionable insights for frontline managers.
