Judy O.

Hi Anna C., I can completely relate — last-minute reschedules or cancellations can really throw things off. I’ve seen some teams handle this by building in more flexibility (like offering multiple time slots or using scheduling tools with easy reschedule options). Curious — have you tried anything like that, or are you looking for a better way to manage those changes?

Hi Sourabh A. That’s a great point. Personalization at scale is definitely one of the biggest challenges. I like your approach of combining list enrichment with outbound ops—it sounds like a smart way to save time while keeping outreach meaningful. Curious, what strategies have you found most effective to balance automation?