Adia T.

Pat H. I think that AI has gotten much better at spotting that subjective data - but also there is almost always objective data that is correlated with subjective data. We have workflows that score prospect enthusiasm. Obviously it looks for enthusiastic quotes from transcripts. But it also looks for things like changes to the speed of speech or how promptly the prospect joins calls / responds to emails.

Pat H. That's fair - if you don't have any capability. The set up we have works solely off of the data capture of call transcripts / emails / calendar / CRM stage updates.

Yael M. We have workflows built out that analyze trends across closed lost deals. It notifies our team leaders about those trends and also any active deals in pipeline that are at risk (according to those trends.) It works with gong recordings - kind of like what Joe L. said above.