Hi everyone 👋
I’m working on a research project regarding Sales Commission Disputes and how they affect Ops teams.
I’m trying to understand for those of you running manual spreadsheets OR struggling with your current commission software, what is the biggest "time suck" during month-end close?
- 1.
Data Integrity: Cleaning messy CRM exports before you can even start math.
- 2.
The Logic Trap: Managing complex splits, overrides, and tier changes manually.
- 3.
The "Black Box" Problem: Reps disputing the numbers because they don't trust the tool/sheet.
- 4.
Payout Execution: The actual back-and-forth with Finance to get the money out.
Any insight (or venting!) would be super helpful for my research.
Thanks in advance!