Are Post-Sales Operations in SaaS Built for Scale or Still Too Fragmented?

Curious how RevOps teams are thinking about post-sales operations today. Most SaaS companies already have customer data spread across CRM, support, product usage, billing, and communication systems. But operationally, a lot of Customer Success still depends on individual CSMs manually pulling context together, deciding next steps, coordinating internally, and driving execution account by account. Do you think the current post-sales stack is actually designed for scale, or are teams still stitching workflows together behind the scenes? If this is genuinely the case, we’re building atEaseAI around exactly this problem — helping post-sales teams move from fragmented insights to coordinated execution across the customer lifecycle. Curious to hear what others here think.