HubSpot Campaigns: Issues With Tracking Revenue and ROI

Hi Guys. Anyone that faced problems with Hubspot Campaigns? For some reason the campaigns are tracking contacts (that are inside a static list) but aren't showing the revenue, the amount spent (that is sync with the Google Ads campaign and it's properly tracked insight ads and not showing ROI.

20 comments

Jon M.
·
·
Are you using deals in HubSpot? If so, are those contacts associated to the deals storing that revenue?
gabriel
·
·
Yes and some of the contacts are associated with deals in the closed won stage but revenue isn't showing up
Jon M.
·
·
So, no revenue? Or revenue different from the google ads campaign?
gabriel
·
·
No revenue (0). The problem of Google account it's other because the sync it's ok but the amount spent is 0 in campaign and in Google Ads have the right value
Pat H.
·
·
Do you have HubSpot Marketing Hub Enterprise?
gabriel
·
·
No. Just the professional. From what I saw to see this data I don't need the enterprise... because it's Just the data in the main page of the campaigns
Jon M.
·
·
What sales hub do you have?
gabriel
·
·
Enterprise
Pat H.
·
·
You can only see Deal Creation and Revenue Attribution data on campaign pages if you have MHE
gabriel
·
·
Even the data on the main page of the campaign? Because talking with the hubspot support team they didn't told me this
Pat H.
·
·
Can you screenshot what you are looking at?
gabriel
·
·
Yes
gabriel
·
·
I know that it's telling me to upgrade to the enterprise but i thought that was to see more that and not this data
Pat H.
·
·
What object/tool is this a screenshot of?
Jon M.
·
·
I’m pretty sure Pat H. is correct on this
gabriel
·
·
Campaigns
Pat H.
·
·
I can tell you there is another way to get this data with custom objects.
gabriel
·
·
Marketing -> campaigns
gabriel
·
·
What kind of custom object I need to create?
Pat H.
·
·
Bit more complex than that, but happy to set up a call to understand more and see if there's a way to help.