Quick question for the group. How much of your data work actually shows up in execution? We’ve seen cases where: models are solid, insights are clear, but reps still act based on what’s in CRM, not what’s in the warehouse Feels like the missing piece is getting those outputs back into the workflow in real time. Writebacks seem to be solving for that closing the loop between analysis and action. Are your insights actually driving behavior, or mostly sitting in reports?
Nikhat I., the write-back problem is real but it's downstream of a bigger issue. Most teams architect the warehouse for analysts, not for reps. So even when the data is clean and the model is right, the rep opens Salesforce and acts on what they see there because that's where their day lives. The fix isn't just writebacks. It's collapsing the distance between signal and action inside the tool the rep actually uses. Otherwise you're just moving the latency problem, not eliminating it.
Leon B. 100% agree. Most teams think it’s a data or model problem, but it’s really a workflow problem. If the insight lives somewhere else, it might as well not exist. Collapsing that gap inside the tool reps already live in is the hard part. Otherwise you’re right, you’re just shifting where the delay shows up. Feels like this is why better scoring rarely changes behavior, but simple, in-workflow prompts or next steps actually do.
