Best Email Activity Capture Systems for Salesforce and Gmail

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Hi everyone, I'm seeking some advice. We currently use Gmail and Salesforce, capturing email activities via Einstein Activity Capture. However, we've encountered increasing limitations and some troublesome behaviour. Could you share what email activity capture systems you're currently using for Salesforce and Gmail, and any recommendations you might have?

4 comments

Jomar E.
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i use introhive and that captures emails and relationships. It's really good for professional services. Most of these email capturing tools upsell appending and enrichment. Most companies can also use third party sales enablement tools that capture email activtity. It depends what your tech stack is isaac
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Andréa F.
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Weflow
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Trushil L.
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I’m not certain of the absolute best email activity capture system for integrating Salesforce and Gmail beyond Einstein Activity Capture, but it’s clear that EAC has notable limitations around data retention, reporting, and ownership. Consider alternative, more flexible integration solutions that store activity data directly within your Salesforce instance for better control and analytics. If you’re unsure which platform to choose, it’s a common challenge. DM me if you’d like to brainstorm together.
Arun N.
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There’s a chrome plugin for Sf for Gmail. Did you try it?