Understanding ICP Changes for In-App Product Tours in CS
Hi folks, A quick question! I'm building something with the overlap of customer success and in-app product tours (b2b context) With that said - I'm trying to learn more about how does my ICP change?
- 1.
Do I still sell to VP/Director/Head of CS ? (Do they have say in in-app changes)
- 2.
Do I sell to CROs? (Do they have say in in-app changes)
- 3.
Do I sell to RevOps?
What happens at your org for a tooling like this? or any other thoughts/perspectives you might have on this would be very helpful!
