Hey Jean T., we use Fathom — the free version’s actually pretty solid. It records both video and audio, and I’ve tested Fireflies, TLDV, and Sybill, but Fathom felt the most user-friendly and gives a great summary.
Once we have the transcript from the first call, we create a deal on midfunnel.com and use AI to move it forward from there. It’s kind of like ChatGPT for the deal. Since it has context like transcripts, email threads, and notes all in one place, the AI helps us figure out the next steps.