Loving all the new platforms popping up in RevGenius lately, it’s exciting to see how much they’re helping sales teams make better, faster decisions. But beyond decision-making, I’m curious. With AI now handling email writing, call summaries, CRM updates, forecasting, and even objection handling, what new skills should sales teams actually be focusing on?
Emotional intelligence. Reading your buyer, understanding what motivates them and the small cues on calls and meetings. Also, with all due respect to email writing and call summaries, AI works well when augmented by a person who can be critical about the output.
smitha k. Great question. AI is already handling the admin and execution side — and let’s be honest, it’s also creating demand and building relationships at scale (jump on ChatGPT or Gemini and see for yourself). That’s great for basic lead gen, but much like an AI-generated email still needs checking, AI-sourced leads still need humans to close them. The real edge for sales teams isn’t pretending AI can’t do those things — it’s going deeper: genuine trust, complex discovery, and the kind of strategic pipeline work that only lands when a human shows up with conviction, empathy, and closing skills.
