Tim J.

I was trying to tell them Pat H. I know I'm a bit bias, but for good reason every time.

I think it will come down to the decision businesses of every size will have to make. Do it internal vs outsource. As always there are pros and cons to both. Which is why I don't think it's a winner take all situation. And, like Paris P. would be bad for everyone. Jared R. Great conversation starter! I'm definitely excited to see how it all plays out.

I think about Blackberry, Xerox, Circuit City, maybe not "too big" but certainly detached. And what's forgotten is that there were people that took forever because they did still want their faster horse...

Certainly the time for disreuption

I think Salesforce is too big and detached

But as someone already said. Time will tell. I just don't see it being an absolute one vs the other due to the complex needs of each business and how each makes decisions differently

Nathaniel Dean & Michelle C. are exactly why I said what I said. People are speaking in absolutes rather than looking at how this has played out historically... We've seen the pattern before and multiple times. Also, companies like SF and HS, have a leap on the AI guys just getting started. You don't think they don't already have a team doing what AI people are just getting started with? Dharmesh was working on this months ago. You can follow his YouTube and LinkedIn to see it. That's why HS was he First AI integrated CRM, the first Agentic CRM, now the MCP... Yes there will be some SMBs that look at New options. What you're also not taking into consideration is buyer trust. SF, HS, Pipedrive, Monday, etc... are all trusted names. Joe schmo's home made AI will need to build trust against those. Is it worth the risk to the buyers. Second, we're all seeing the investor slow down. Investors are much slower to invest vs 5 years ago. Using AI to build a CRM is the beginning of the opportunity. For a quick Reference to history, Remember Tucker, Studebaker, Hudson... all had innovation, just not deep enough pockets to compete.

I'm a HubSpot partner, so I'm a little bias. That said here's my unbiased take:

James C. Is there a link I can share with a friend?

Is there a link I can share with a few people?