Was on a call with Consensus and this question came up- genuinely curious where you all land @channel How long does it take to get a prospect into a demo after they show interest? ⚡ immediately before they leave site 🚀 same day by EOD 📅 1-3 days 😬 4+ days 🤷 Depends who's available ☠️ Long enough that half of them ghost us 🧵 what’s your inbound to demo process? how quickly do you get prospects to see your product?
1-3 days, your calendar should be full or mostly full for 24-48 hours in advance, if the pipeline is doing its thing! If there's a better way I wanna know. 👀
Plz share I beg lol
I previously helped a B2B SaaS company actually get 426% more qualified demos booked on their calendar in just 30 days. This is what we did: 1. We started out by improving the messaging throughout the website. Even on the home page, in the header, there was a call to action to request a demo. It's simply too soon. No one who lands on the first visit is ready to request the demo, so we included on-demand video demos and used calls to action like "See it in action", "See how it works", or added interactive demos. The goal was to keep moving people through the funnel on the pages, so they started on the home page, then they click to a product page, then they see an interactive demo, then they see how it worked with other customers, then they see all of these other components, and from there they would eventually request the demo. 2. Of course, we optimized the demo request page, but the most important thing was that the form on the demo page had qualifying questions. A lot of times people want to reduce the number of fields, but if someone truly wants a demo, they're going to populate and give you the information. If you have those qualifying questions, such as , "how many employees” or whatever those questions are that lets you know if it's a good fit, then if they meet the criteria after submission, it would take them to a page to actually get on a rep's calendar. If they did not meet the criteria, that's when they would get the message that someone would follow up to discuss next steps. 3. We did make it where they had to book that demo within the next few days, so that they weren't booking for three weeks out, for instance. Again, a 426% increase of qualified demos booked on the calendar in just 30 days. Previously people would fill out the request form and then ghost the reps when they were following up to get the demo booked.
Booked or delivered?
I have built this process a while back, for a company that I worked for:
Lead comes in with minimal information (name-email)
BD/Sales Manager does brief due diligence (check domain, check socials (LinkedIn) ) goal was to figure out size of the company, persons seniority, if they are using competition, what pain they might be having
write a short welcoming response inviting them to a demo call at nearest convenience.
During demo call, main rule was NO PDFs. 3-5 mins small talk, ask about their pain, show how current product can solve their pain (15-20mins max), offer “demo” account to test integration, create direct communication channel in slack or WhatsApp
Move to integration
This shortened deal close time from 8mo to 3mo, some deals were closed by EOW. Increased throughput of deals by 5x and allowed us to grow revenue from new leads 40% m-o-m for 12 months. Happy to expand on this if anybody is interested It was enterprise SaaS, just in case
Varies on our channel/business unit. True inbound lead through the demo form: As soon as they fill out the form, they're presented with a booking link. We don't have a huge sales team and our inbound sales cycle is high velocity for those that are actual fits (focus on small business owners and leverage free trials) - we've experimented with virtual demos and product self-guided walkthroughs upon form fill and post booking. -- A portion of our inbound leads are part of partnership sales, so they can skip the route of a formal demo and gain access to an account on a freemium model - then from there ability to book demos / engage with sales team or self-serve to a higher tier plan etc
Pat H. the 426% in increase was in demos booked onto calendars. But we saw a spike it delivered as well by implementing a small nurturing after demo booking that shared video, case studies, and prepped them for what to expect on the call.
Thanks Tiffany N.
Immediately and usually based around quick turnaround timing. I'm in media so there's often fast approaching deadlines. Serious ppl move fast
Goal: before they leave the site Reality: “Long enough that half of them ghost us” The gap between theory and calendars is real
