Hey RevOps leaders, curious how you handle addendums vs. amendments to contracts in HubSpot. I work in events, and sometimes we deal with sponsorship upgrades or even delinquent payments, and I’m not sure the best way to track these. Would love to hear how others manage this!
I am struggling to fully grasp the problem here. From my point of view, the CRM focuses on the Sales process, while the operational side (billing, contracts updates, delivery statuses, etc…) of things might be managed somewhere else. In your situation, what do you need to track exactly? What are you missing with your current setup?
We don’t have a traditional deal desk and want to use HubSpot to track contract changes (post-signature), accounts receivable, and collections. I’m curious how others handle these use cases: separate deals, specific properties, custom objects, etc.
Addendums: Add-ons to the original contract
Amendments: Changes to original deal terms (e.g., reduced contract value)
Collections: Delinquent payments
Any other edge cases you’ve encountered
Thanks!!
It's a challenge we faced, happy to chat through what we did. It's a bit much but has been working for us if you're open
